Organizational purchasing process analysis

a case study in an electromechanical maintenance company

Abstract

In a highly competitive market with increasingly constant advances in several areas, companies are forced to seek ways to remain active, while meeting the expectations of increasingly demanding customers. One of the strategies that can be cited is a good management in purchases, seeking to balance cost reduction with the quality of the final product or service. In this context, the general objective of this work is to describe how the purchasing process is carried out in an electromechanical industrial maintenance company, presenting its 8 stages according to the literature, namely: reception and analysis of purchase requisitions; supplier selection; quote analysis; pricing; issuing a purchase order; expediting purchases; receipt and acceptance of goods and invoice approval for payment. As a methodology, descriptive research was used, with a qualitative approach, data collection was done through observation and script, and data analysis was done through content analysis. After surveying how the purchasing process is structured in the company, it was concluded that the purchasing area is structured in eight stages as presented in the literature, namely: reception and analysis of purchase requisitions, selection of suppliers, analysis of quotations , pricing, issuing a purchase order, expediting purchases, receiving and accepting goods, and approving invoice for payment, however the guidance documents do not detail all stages of the purchasing cycle, and the performance of functions is based on the experience gained with working time and repetition of processes.