Application of quality management in the sector of sales of a company of the beverage manufacturing and marketing company

Authors

  • Deivisson Luiz Vieira
  • Elaine Cecília de Lima Oliveira
  • Simone Auxiliadora de Sá

Keywords:

Quality Management, Sales Sector, Quality Indicators

Abstract

This article aims to address the importance of Quality Management in the sales sector of a multinational through relevant aspects that can contribute to the internal methods of the area. Methodologies and tools are presented that help to improve the quality of services provided, thus reducing non-compliance and consequently improving customer satisfaction.

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Published

2017-07-05

How to Cite

Luiz Vieira, D. ., Cecília de Lima Oliveira, E. ., & Auxiliadora de Sá, S. . (2017). Application of quality management in the sector of sales of a company of the beverage manufacturing and marketing company. LIBERTAS: Journal of Applied Social Sciences, 7(1). Retrieved from https://periodicos.famig.edu.br/index.php/libertas/article/view/713

Issue

Vol. 7 No. 1 (2017): LIBERTAS Ciências Sociais Aplicadas

Section

Artigos

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